St Mary's was opened in Summer 2004. Whilst we continue to run the popular "At Home" service, having our own premises enables us to see more pets in a day, and to be able to manage our own surgical cases.
It's situated in St.Mary's Way, in suburban Tamworth. Whilst we don't get many drive past customers, the location does enable our clients to be able to reach us
easily, avoiding the traffic congestion and parking restrictions of a central location.
Being situated in a residential area gives us the added advantage of living accommodation above the surgery.
Revised opening hours from 18th July 2020
Reception is open from 8 am to 6 pm weekdays, and 8.30 am to 11 am Saturday.
Surgery times are 9-6 pm Weekdays, and 9-11 am Saturday.
We're currently spreading out appointments out during the day in an effort to minimize waiting room contact. We will endeavour to book in emergency appointments as they arise, but we won't be able to see any cases that arrive without an appointment.
While we're attempting to offer a near-normal* service to our existing clients, we can't be so welcoming to new clients.
If we were to overstretch ourselves, then the quality of our product would become diluted.
We will try to accommodate some new clients, but only if they are either genuinely new to the area, or new to pet ownership.
Like the "one in, one out" policy we're operating in the waiting room, we're doing the same with new client registration.
If you wish to be placed on our waiting list, then please send us an e-mail firstname.lastname@example.org
Another casualty of the "new normal" is home visits. They are difficult both in terms of biosecurity and time management. We may consider them in very exceptional circumstances, but please be understanding if we can't help out.
* Lockdown 3 is more restrictive than Lockdown 2, but not as restrictive as the original Lockdown, (where our professional bodies got involved and forced us finish early and sit out in the Spring sunshine). We've cancelled our nurses clinics, and won't be doing routine operations or vaccinations "without good reason". Caveat- there are good reasons to do most routine operations and vaccinations- or else we wouldn't be recommending them in the first place.
Happy for existing clients to phone us with any queries, but please don't argue with the staff if they can't oblige with your request. If you're not registered with this practice, but your own vet is interpreting "Lockdown 3" more stringently, please don't phone us.
(Signed- The Management, 24th March 2020
Updated again 18th July