Convenient and complete care for your pets
Convenient and complete care for your pets

Welcome to St. Mary's Vets in Tamworth

Tel (01827) 52677

 

St Mary's was opened in Summer 2004. Whilst we continue to run the popular "At Home" service, having our own premises enables us to see more pets in a day, and to be able to manage our own surgical cases.

It's situated in St.Mary's Way, in suburban Tamworth. Whilst we don't get many drive past customers, the location does enable our clients to be able to reach us easily, avoiding the traffic congestion and parking restrictions of a central location.

Being situated
in a residential area gives us the added advantage of living accommodation above the surgery.

 

Revised opening hours from 18th July 2020


Reception is open from 8 am to 6 pm weekdays, and 8.30 am to 11 am Saturday.


Surgery times are 9-6 pm Weekdays, and 9-11 am Saturday.

We're currently spreading out appointments out during the day in an effort to minimize waiting room contact. We will endeavour to book in emergency appointments as they arise, but we won't be able to see any cases that arrive without an appointment.

 

While we're attempting to offer a near-normal service to our existing clients, we can't be so welcoming to new clients.

Our small independent lifeboat cannot safely accommodate all the customers who wish to jump from the corporate cruise liner competition. If we were to overstretch ourselves, then the quality of our product would become diluted.

 

We will try to accommodate some new clients, but only if they are either genuinely new to the area, or new to pet ownership.

Like the "one in, one out" policy we're operating in the waiting room, we're doing the same with new client registration.

If you wish to be placed on our waiting list, then please send us an e-mail athomevets@hotmail.co.uk 

 

Another casualty of the "new normal" is home visits. They are difficult both in terms of biosecurity and time management. We will consider them in some circumstances, but please be understanding if we can't help out.

 

 

*** The new normal ***

 

In light of the current Coronavirus (COVID-19) outbreak, we are following some of the government advice to protect our clients and employees.

 

We would ask that anyone showing symptoms of coronavirus does not come into the practice- OBVIOUSLY!

We offer a phone/video consultation service for clients who prefer not to travel to the practice. Please contact the reception team to discuss suitable platforms (eg. Phone, or any of those fancy apps you might have), appointment slots and payment options.

 

To reduce the potential of transmission between asymptomatic carriers:

  • Only one family member should attend appointments with your pets. Anyone else should remain at home or in your car, if appropriate.

  • The waiting room door will be locked, and we're operating a "one in, one out" policy.
  • We will be wearing face masks, and we would encourage you to do the same as a courtesy. (I'll admit that the policy is more for show, than for safety, but it's probably a sensible precaution when you're entering our fairly intimate venue. In line with legislation, however, we won't be calling the cops on anyone who is "distressed" by, even the prospect of, wearing a mask.)
  • We currently encourage card payment rather than cash to help maintain high hygiene standards in our practice.

  • We're used to dealing with infectious/contagious disease, so we have plenty of disinfectant, and handwashing facilities. You'd be best to bring your own hand-gel though because the panic buyers have beaten us to it!

 

(Signed- The Management, 24th March 2020

Updated15th May

Updated again 18th July

Print Print | Sitemap
At Home Veterinary Services Ltd., 5St.Mary's Way, Tamworth, B77 3EY Reg Company No. 7274078, VAT No. 776 2681 90